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Excellence in everyday life
Benefit from practical tips and best practices that have been specially developed for medium-sized to large companies. Our articles will help you to optimise your processes, increase your efficiency and achieve your goals. Discover proven methods and innovative approaches that will help you to remain successful in a highly competitive market.
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Climbing the Ladder of Chaos – Proactive Measures in Escalation Management
Understanding the Basics – What is Escalation Management? In any industry, problems are bound to arise. From minor inconveniences to critical setbacks, how a company handles these challenges can make or break its success. This is where escalation management comes into play. Simply put, escalation management is a structured process that helps resolve issues by…
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IT Strategy Sourcing – If not me, then who?
When fulfilling entrepreneurial tasks, one comes across topics from time to time that do not belong to one’s core competence, but still need to be dealt with. A good example of this are legal requirements that affect one’s own entrepreneurial activities. Before recruiting colleagues start looking for login data for monster.de when the legal situation…
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Program Management Requirements – Multi-layered goals
In the project initiation phase, project managers often encounter a bit of a dilemma. The pragmatic sponsor not only has the necessary budget, but often already has a concrete idea of the solution. However, this should actually only be worked out in the project. Good for the project manager who translates the given goals into…
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IT Strategy Customer Obsession – The perfect focus
In 2015, Sharyn Leaver (Forrester) published a widely acclaimed report on how a business organization could better align itself with the customer. The measures suggested there by no means have to be limited to entire companies. Do you have it in smaller ones? Some of the principles can certainly be applied to more specific „customer-supplier…
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IT Strategy Audit – Welcome!
Very few people like to be tested. This is true for the new fiancé, for the student in the chemistry test and, of course, for the CIO. But those who get the hairs on the back of their necks when they think about it forget one thing: you learn a lot about yourself in such…
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IT Strategy Organization – Look under the hood
For a long time, SAP propagated the main advantages of the new S/4HANA product line in the underlying technology. There was a lot of talk, for example, about in-memory databases and the public cloud, which are essentially IT strategy topics but of only moderate interest to the business. Thus, initial discussions on the transition strategy…
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Project Management Plan – The man wearing the hat..
.. is the man with the plan. Good when it’s that simple. It is not uncommon for German project managers in particular to fall into a popular linguistic trap by confusing the English „plan“ with the German „schedule“. Yet, even in German, planning, on closer inspection, encompasses much more than just the scheduling component. According…
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Change Management – Don’t get me wet
How the road to hell is paved with good intentions, and how redirection succeeds. For quite a few project managers, the effort to keep the project baselines in check seems about as easy as nailing a pudding to the wall. If, to make matters worse, the beautiful new solution is not accepted, good advice is…
Simply perfect advice.